EMPLOYER RESOURCE CENTER
HRC is committed to helping you!
Thank you for choosing HR Concepts as your administrator of choice! We are committed to providing you, your company, and your participants with exceptional customer service. Please let us know if there is anything we can do or improve upon to better serve your needs and to help you truly experience the HRC difference.
Click the login button to manage your employer and employees’ accounts. Please note this link will take you to a website outside of HR Concepts. When you click on the link, a separate browser window will open and you will need to enter the username and password for your employer account. You will need to turn off any “POP-up” blockers you are running on your computer in order to view and use these pages. If you do not turn off the Blockers, the login page will not open up. “Once you are logged in you, can check employee account balances, view plan information, request reports, submit adds, movers, changes, and ask questions. Enjoy!”
* First Time Users *
If you do not have a username or password setup, if you lost your username or password, or you are trying to log in for the first time, you will need to contact HR Concepts' Client Manager at HR Concepts to be given access. To reach your Client Manager, please call (603) 647-1147 and press #2.
FORMS
Download PDF forms
Universal Receipt Submission Form
Dental Reimbursement Enrollment Form
FREQUENTLY ASKED QUESTIONS
Flexible Spending Accounts (FSA/POP)
- What is covered?
- Can I make a change in my election amount?
- Is there a minimum amount in order to submit claims?
- Are my pets covered as eligible dependants?
- How long do I have to submit a claim?
- My MasterCard doesn't work, why?
- How do I check my account balance?
- How do I get my money out of my account?
- Does my daycare provider have to be licensed?
- How does a company fund their FSA?
Healthcare Reimbursement Arrangements (HRA)
- How do I get my deductible or co-insurance paid for by my employer?
- How long does it take to get my money back?
- How do I pay my provider?
- How does a company fund their HRA?
Parking & Transit Accounts (PRA/TRA) Section 132
Healthcare Savings Accounts (HSA)
- How long do I have to elect Cobra?
- When are my premiums due?
- Why isn't my health insurance card working?
- How do I get reimbursed for my dental expenses?
- What expenses are covered?
- Why didn't my MasterCard work?
- Do I have to go to a specific dentist or use a certain network?
- How long do I have to submit a claim?
GENERAL QUESTIONS
- How does HR Concepts bill us?
- Is there an added fee for the MasterCard?
- How do I term or add employees?
- How do I send my company’s annual enrollment of the participants’ data?
- Do I need new plan documents each year?
- Will employees get a new MasterCard each year?
- How long does it take to get a plan set up?
- Are you a national Third Party Administrator and/or can you handle employers outside of New England?
- Do we have to wait until the plan year renewal before we change over to HR Concepts or can we do it mid-plan year?
- How can I get a quote for the services I am interested n?
- Is HR Concepts a full service administrator?
CONTACT HRC
Client Management Call Center Hours:
Monday-Friday 8:30am-4:30pm ET
Phone: (603) 647-1147
Fax: (866) 978-7868
Email:
Address: 111 Charles St
Manchester, NH 03101
FSA ENROLLMENT
ASK A QUESTION
LINKS
Resources / Partners
Resources
(Contact HRC 1st for Access Code)
Employer Council on Flexible Compensation
Health Plans